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Corporate Adviser - Mental health support: assessing effectiveness

Mental health support services are widely available through group risk products. Emma Simon reports.

The Covid crisis has underlined how important it is for employers, insurers and wellbeing providers to provide effective services to support employees’ mental health.

In recent years campaigns run by charities such as Mind, and Heads Together have focused on providing effective support for mental health within the workplace, and reducing the stigma around these conditions.

This is reflected in the propositions now offered by the majority of group risk insurers, as well as health insurers and cash plan providers, with conditions such as stress and anxiety covered under group income protection policies. Many insurers also offer a range of valued-added support services that are focused on providing targeted support and early intervention for a range of mental health conditions.

As a consequence the industry has been well placed to provide an effective safety net during the recent crisis — and it is anticipated that there will continue to be an increased demand for these services over the next few years. Group Risk Development (Grid) spokesperson Katharine Moxham says: “Group risk providers have long understood the importance of supporting mental health in the workplace and actively make help and resources available to employees via the embedded services that come with group risk products purchases by their employer.”

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