A fifth issue communications just once a year.

Just a quarter (25%) of employers make a point of issuing regular communication on their benefits package, according to research from GRiD.

The poll by the group risk industry body found 22% of employers issue communications once a year.

Others use specific events as a prompt – for instance, 36% will communicate benefits when there is a change in the terms and conditions and 29% will do so at performance reviews.

Katharine Moxham, spokesperson for GRiD, warned that what an employer sees as a key event may not coincide with what an employee sees as a key event.

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