Most businesses provide support for serous employee health and wellbeing issues on an individual basis rather than through a pre-arranged package or contract, research by GRiD has shown. However this is not the most effective way to deal with them, the group risk trade body has warned.

For example, an employee recently diagnosed with cancer may have very complex needs such as a second medical opinion, fast-track access to counselling or mental health support and home adjustments and so on, however navigating these can be a minefield for employers.

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