By Suzanne Clarkson
The annual GRiD claims stats have been published and, with a focus on group income protection, Suzanne Clarkson investigates suggestions that the industry is reaching a tipping point where the number of people being helped to return to work will eventually exceed the number of income replacement claims.
That shouldn't be taken as a negative. Group IP providers have gone through a huge transition over recent years from product providers to service providers.
Although income replacement/salary continuance is still an important feature, this element is taking a back seat to the arguably more important job - for employers and employees - of helping people return to their normal lives following illness or injury.
Maybe something really straightforward like ‘Back to normality' support would perhaps be more fitting these days.
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