By Suzanne Clarkson 14 March 2017
As group income protection providers continue to morph from insurance to service providers - now with the addition of dispute resolution - advisers need to ensure their corporate clients know what's available and helping them take full advantage, writes Suzanne Clarkson.
Mediators have been around a long time. First documented in Ancient Roman times, mediation might be likened to haggling: each side takes a position, argues for it and makes concessions to reach a compromise, with a little help from their independent friend.
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